The Flexibility Paradox

Just when you thought it was safe to relax …  How 24/7 work expectations are eating away at employees

At Ryan LLC, a Dallas-based tax preparation company, employees were expected to put in 50-hour workweeks as well as frequent weekend time. And they couldn’t schedule work for when it was convenient for them: If an employee put in 16 hours on a Thursday and six on Friday, for example, he still had to use hours from his paid-time-off bank to make up for not having worked a full day on Friday, says Delta Emerson, SHRM-SCP, the company’s president of global shared services.

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