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How to Manage Your Sales Team

Sales is an area where many managed service providers (MSPs) often struggle, not just in terms of the physical act of selling, but also knowing how to hire the right person (or people) to do the job. Sales people are good at selling themselves, which can mean that MSPs who aren’t sales savvy can find it hard to see the forest for the trees when it comes to hiring.  Here are four key steps to … [Read more...]

Data Protection Officers and GDPR: What You Need to Know

Due to the incoming GDPR, many people from all departments are finding the need to familiarize themselves with new or updated concepts of how they are going to have to handle and store sensitive data. In many ways this is a great thing, ensuring that even those without any speciality for data protection within the organization have at least a rudimentary understanding of the importance of giving … [Read more...]

Net Neutrality Ends – Is This The End of the Free and Open Internet?

The FCC’s repeal of net neutrality takes effect today (Monday, April 23rd) and it means a lot to all of us. … [Read more...]

Oath rolls out unified bug bounty program

Oath has rolled out a unified bug bounty program, rolling existing bug bounty initiatives across its four different programs—Tumblr, Yahoo, Verizon Digital Media Service (VDMS) and AOL—into a single offering on the HackerOne platform. “Surfacing vulnerabilities and resolving them before our adversaries can exploit them is essential in helping us build brands people love and trust,” said Chris … [Read more...]

IBM Security launches open-source AI

IBM Security unveiled an open-source toolkit at RSA 2018 that will allow the cyber community to test their AI-based security defenses against a strong and complex opponent in order to help build resilience and dependability into their systems. The toolkit, called the Adversarial Robustness Toolbox, goes beyond the usual collection of attacks used to test an AI's ability, Sridhar Muppidi, IBM … [Read more...]

How will the GDPR affect sole traders?

Almost all organisations are affected by the EU General Data Protection Regulation (GDPR), from sole traders to multinationals. But even though the GDPR intends to unify data protection rules across the EU, everyone will face different problems. We’ve covered many of the issues you’re likely to come across, but this blog focuses on how the GDPR affects sole traders. Appoint a data protection … [Read more...]

Hong Kong Broadband Network Exposes Data of 380,000 Customers

The personal data of 380,000 customers of Hong Kong Broadband Network (HKBN), has been hacked, according to a statement from the company. … [Read more...]

Cloudflare’s new DNS service

Are you looking for a free way to speed up your internet and gain some extra privacy in the process? Keep reading, because Cloudflare (the Web Performance & Security Company) is offering a free new DNS service. And it helped me improve the speed of my DNS lookups. What is DNS? DNS is short for Domain Name System. It is an internet protocol that allows user systems to use domain names/URLs to … [Read more...]

Phase 1 – Installing Parallels® Remote Application Server.

To start using Parallels® Remote Application Server (RAS), you have to download the application. Parallels® RAS Installation Once you download the installation file, it will usually be located on the Downloads folder. Double-click on the file to run the installation. The Wizard shows brief information about the installation process for Parallels RAS. Click on “Next” to continue.   The second … [Read more...]

Just 38% of Irish websites are ready for the GDPR

Research carried out by vpnMentor shows that 38% of Irish websites are ready, which leaves 62% that are not yet ready for the General Data Protection Regulation (GDPR). The company tested more than 2,500 websites in the EU that need to comply with the GDPR, targeting those that use MailChimp and reviewing their privacy policies to see if they complied. 100 websites were sampled in each country; of … [Read more...]