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Recipe for success: tech support scammers zero in via paid search

Tech support scammers are known for engaging in a game of whack-a-mole with defenders. Case in point, last month there were reports that crooks had invaded Microsoft Azure Cloud Services to host fake warning pages, also known as browser lockers. In this blog, we take a look at one of the top campaigns that is responsible for driving traffic to those Azure-hosted scareware pages. We discovered … [Read more...]

Christmas tech scams roundup

There’s a fair few Christmas tech scams floating around out there as 2018 winds up, and we thought it’d be a good time to warn you about them. It’s the usual mish-mash of phone antics, social media shenanigans, and click bait. Shall we begin? This scam looks divine BOOM reports on a collection of anti-aging cream websites targeting regions such as the Philippines, Malaysia, Mexico, and Colombia. … [Read more...]

A conversation with America Geeks

Thanks to NeeP for contributing significant research. You can check out NeeP’s YouTube channel here. Malwarebytes has written quite a bit about tech support scammers, typically focusing on new scam techniques as they arise with new threat actor groups. But sometimes our research discovers scammers who persist with the same techniques, the same pitches, and the same IP abuse, no matter how … [Read more...]

Tech support scammers GeeksHelp caught again, two years later

Many researchers have noted an increase in tech support scam activity during the past few months. This trend, facilitated by browser lockers, is not surprising considering that other web-based infection methods are not as effective. While people are still receiving cold calls from alleged Microsoft technicians, crooks are mostly relying on other means to get their call centers busy, which they … [Read more...]