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Backing Up Critical Salesforce Data to the Cloud

People assume that once you’ve sent data to the cloud, there’s a copy somewhere. After all, email lasts forever, right? Likewise, people tend to assume that cloud-based SaaS apps like Salesforce keep data forever — which they do, for limited use cases. The problem is that this partial solution can lull IT managers into a false sense of security. They know that Salesforce has some kind of backup … [Read more...]