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How Remote Connectivity Changes the Way We Work

May 1st is International Workers’ Day International Worker’s Day or Labor Day is a longstanding public holiday in several countries including Germany, where TeamViewer headquarters are located. Since the first International Workers’ Day in 1886, the world of labor has changed dramatically. Many of today’s challenges result from an increasingly globalized and digitized workforce, and … [Read more...]

How to Increase Efficiency with Enterprise-level Remote Support

Increasing efficiency within large technical support departments means lowering the mean time to resolution (MTTR), increasing uptime and reducing the number of incidents while keeping overall costs low. With remote support software, users connect instantly to IT technicians so that troubleshooting is done in real time, and even on pre-authorized unattended devices, increasing efficiency across … [Read more...]

Technical Trainer Leverages Parallels Toolbox to Optimize Presentations

Parallels® Toolbox is helping users find new ways to increase productivity – especially if you need to optimize presentations! Recently released, Parallels Toolbox empowers users with more than 30 easy-to-use, one-click tools, all packaged within a simple interface for both Mac® and PC. This must-have, all-in-one application has helped Sean Bugler, a technical trainer, simplify [...] The … [Read more...]