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MSPs, have you picked the right PSA for you yet?

Not long ago, we helped MSPs pick the right remote monitoring and management (RMM) platform for them, and make it an essential part of their service toolkit. As you may recall, an RMM is a tool that helps MSPs do the work. And what better way to track the work—and other elements associated with it—than to have professional service automation (PSA) software do it for you? “Do we really … [Read more...]

Likely lead generation scam targets potential Malwarebytes MSP partners

Recently, Malwarebytes discovered a potential lead generation scam targeting companies that are interested in our Malwarebtyes Managed Service Provider (MSP) Program. In the scam, an individual who used the name “Jenny” aggressively contacted potential MSP partners claiming to represent Malwarebytes. In one instance in New Zealand, “Jenny” repeatedly called an MSP from the following phone … [Read more...]

Lock and Code S1Ep18: Finding consumer value in Cybersecurity Awareness Month with Jamie Court

This week on Lock and Code, we discuss the top security headlines generated right here on Labs and around the Internet. In addition, we talk to Jamie Court, president of the non-profit advocacy group Consumer Watchdog, about the consumer value in Cybersecurity Awareness Month. Launched initially as a joint effort between government and industry, this once-a-year awareness campaign is meant to … [Read more...]

The value of cybersecurity integration for MSPs

For modern Managed Service Providers (MSPs), gone are the days of disparate workflows, and that’s really for the best. Imagine trying to run a successful MSP business today—finding potential customers, procuring new clients, developing purchase orders, managing endpoints, and sending invoices—all without the help of Remote Monitoring and Management (RMM) and Professional Services Automation … [Read more...]

A week in security (June 8 – 14)

Last week on Malwarebytes Labs, we looked into nasty search hijackers that worried a lot of Chrome users; a list of considerations for MSPs when looking for an RMM platform; the complaint faced by ParetoLogic, the company that issues SpeedyPC, a product that claims to find and remove various PC errors; and a ransomware attack that affected car manufacturers like Honda and Enel. Other … [Read more...]

MSPs, know what you’re really looking for in an RMM platform

MSPs naturally adapt and mature as innovative technologies and more effective processes are introduced into the industry. But with ransomware cyberattacks happening left and right, pushing them to evolve even further, MSPs are left with no choice but to go with the flow. Going for improved functionalities—although important—is simply no longer enough. MSPs must begin putting a lot of emphasis on … [Read more...]

Lock and Code S1Ep7: Sounding the trumpet on web browser privacy with Pieter Arntz

This week on Lock and Code, we discuss the top security headlines generated right here on Labs and around the Internet. In addition, we talk to Pieter Arntz, malware intelligence researcher at Malwarebytes, about web browser privacy—an often neglected subcategory of data privacy. Without the proper restrictions, browsers can allow web trackers to follow you around the Internet, resulting in … [Read more...]

Explained: cloud-delivered security

As a counterpart to security for your assets in the cloud, you may also run into solutions that offer security from the cloud. These solutions are generally referred to as cloud-delivered security. Cloud-delivered security is sometimes called security-as-a-service which we will avoid here as it might be confused with the more generally used term Software-as-a-Service (SaaS). Types of … [Read more...]

Lock and Code S1Ep2: On the challenges of managed service providers

This week on Lock and Code, we discuss the top security headlines generated right here on Labs and around the Internet. In addition, we talk to two representatives from an Atlanta-based managed service provider—a manager of engineering services and a data center architect—about the daily challenges of managing thousands of nodes and the future of the industry. Tune in for all this and more on … [Read more...]