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How to Create a Parallels RAS Template

How to Create a Parallels RAS Template  Parallels RAS can automatically generate and deploy two types of templates on demand using configurable RAS Templates: one for VDI desktops and another one for RD session hosts. This allows administrators to create and deploy guest virtual machines on the fly, saving a great deal of time. Follow these steps to deploy a RAS Template using Parallels RAS.  1. … [Read more...]

SPLA Sublicensing – Parallels RAS an easy-to-use & cost-effective sublicense

How to Create a Parallels RAS SPLA Sublicense  To create a Service Provider License Agreement (SPLA) sublicense for Parallels® Remote Application Server (RAS), you will need to log in to Parallels My Account. Please note in order to create sublicense keys, your Parallels My Account needs to be registered as a Business Account.  The following steps will guide you through the creation of a new … [Read more...]

How to create Client Policies within Parallels RAS Console

How to create Client Policies within Parallels RAS Console    A Client Policy controls which options are available to configure on the user’s Parallels Client interface. With the Client Policy, the IT administrator can also force settings within these group tabs. This allows IT administrators to easily manage and restrict the options available to users on the Parallels Client connection … [Read more...]

Administrators can Save Time by Letting SecurityGateway Users Manage Their Own Quarantines. Learn More with Our Latest 30-Second Email Tips Video!

If you work in IT or manage a mail server, then you probably know that the vast majority of global email traffic consists of spam. However, if you’re an end user working for a small business in healthcare, manufacturing or education, the following statistic might surprise you: In June 2018, spam made up a staggering 85.32% of all global email traffic. A good spam filter & email gateway will … [Read more...]

How to Install a Third-Party SSL Certificate in Parallels RAS

SSL Certificates in Parallels RAS Follow the steps below to install a third-party SSL certificate in the Parallels RAS console. Navigate your way to Farm > Gateways to add the SSL certificate to your gateway. Double-click on your “Gateway.” Alternatively, you may also right-click on your “Gateway” and then click on “Properties.” On the properties window, select the “SSL/TLS” tab and click … [Read more...]

Can you Have an Auto-Responder on a Frozen MDaemon Account?

I’ve heard various opinions on what to do with an MDaemon account belonging to someone who has left a company. In a recent post on our community forums, an MDaemon administrator had set a former employee’s account to Frozen, and then configured an auto-responder for the account. Frozen accounts cannot send outbound email, and the user of a frozen account cannot check for new email. From this page … [Read more...]

Configuring the Windows Server 2008, 2012/R2, and 2016 Firewall to Open Ports for Parallels RAS

To use Parallels RAS on Windows Server 2008 R2 up to Windows Server 2016 with Windows Firewall enabled, a number of ports must be opened for the Parallels RAS components to communicate.  List of TCP and UDP Ports Used by Parallels RAS  The figure below shows the most common ports used by the Parallels RAS component to communicate when running on different machines:  Figure 1 Note: In Figure 1, … [Read more...]

Parallels RAS – Turning Off Network Level Authentication (NLA)

This blog post is divided into 2 sections, the first section reflects the machines Without RD Session Host Role whilst the second part portrays the machines With RD Session Host Role. You can quickly access the different sections from the below hyperlinks. These two sections are then further divided into different Operating Systems for you to choose from. Quick Links Without RD Session Host Role … [Read more...]

Parallels RAS – Activate a Trial Version

Activate a Parallels RAS Trial Version A Parallels My Account is required to activate a trial version of Parallels® RAS. The process of creating an account and activating your Parallels RAS trial version is explained below. Please note that this is not required on Microsoft Azure and Amazon Web Services (AWS) trials. Open the Parallels RAS Console and log in using your domain credentials. If you … [Read more...]

Elastic Stack: Monitor and Troubleshoot Issues with Parallels RAS and ELK Stack

Elastic Slack – If you ever administered a multi-server service, you probably know that monitoring the service and investigating accidents is not a trivial task. The bigger the service, the more distributed data you are surrounded with. Did you ever feel lost in all that data? We at Parallels know how important it is to be in control, and we have experience in system monitoring and … [Read more...]