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How the GDPR affects loyalty programmes

Loyalty programmes and reward cards are one of the main ways retailers get people’s personal data. They have become a hallmark of the shopping experience, with customers gladly telling organisations their name, address and other information in exchange for occasional perks. However, things are about to get a lot more complicated. The EU General Data Protection Regulation (GPDR), which comes into … [Read more...]

The GDPR: Consumer rights for your personal data

You’re probably aware of ‘consumer rights’: they are the rules organisations need to follow to stop customers from being exploited. The specifics vary between laws, but they almost always include the rights to remain safe, informed and to lodge complaints. Though essential, these rights don’t reflect the way consumer culture has evolved in recent years. Goods and services are now often exchanged … [Read more...]

Certified GDPR Training launched in Limerick – book your place today!

Many organisations are struggling to fill a skills gap created by the EU General Data Protection Regulation (GDPR) and need staff with knowledge of the Regulation. One way to fill this gap is to build on the knowledge of existing staff through training. IT Governance Europe runs two levels of GDPR training courses across Ireland to train staff on the Regulation, giving them the knowledge required … [Read more...]

How hotels should prepare for the GDPR

The hotel industry is one of many affected by the EU General Data Protection Regulation (GDPR), the upcoming law that strengthens EU residents’ personal data rights. Employees and guests are both covered by the GDPR and, although some of the Regulation’s requirements apply equally to both sets of individuals, there are also some differences. This blog explains some of those differences, but it’s … [Read more...]

Organisations in Munster lag behind on GDPR compliance compared to the rest of Ireland

Over the past three weeks, Ireland’s Small Firms Association carried out a General Data Protection Regulation (GDPR) readiness survey of small businesses throughout the country. Just 28% of Munster respondents have already made their preparations for the GDPR, compared with 39% at a national level. 56% have started preparations, compared with 45% countrywide. No company in any region identified … [Read more...]