Loyalty programmes and reward cards are one of the main ways retailers get people’s personal data. They have become a hallmark of the shopping experience, with customers gladly telling organisations their name, address and other information in exchange for occasional perks. However, things are about to get a lot more complicated. The EU General Data Protection Regulation (GPDR), which comes into … [Read more...]
Julia Van Grieken April 13, 2018
How the GDPR affects loyalty programmes
Filed Under: AVG, Comply with the GDPR, consumer rights, Data Protection, data subject, e-Learning, EU GDPR, eu general data protection, eu general data protection regulation, GDPR, gdpr compliance, GDPR consent, gdpr course, GDPR e-learning, gdpr foundation, gdpr practitioner, gdpr requirements, GDPR training, gdpr training courses, general data protection regulation, In-House training, individual's rights, loyalty programmes, personal data
Julia Van Grieken April 11, 2018
The GDPR: Consumer rights for your personal data
You’re probably aware of ‘consumer rights’: they are the rules organisations need to follow to stop customers from being exploited. The specifics vary between laws, but they almost always include the rights to remain safe, informed and to lodge complaints. Though essential, these rights don’t reflect the way consumer culture has evolved in recent years. Goods and services are now often exchanged … [Read more...]
Filed Under: comply, Comply with the GDPR, consumer rights, Data Protection, data subject, EU, EU cyber security law, eu data protection directive, EU GDPR, european data protection, european data protection directive, european internet security, GDPR, gdpr compliance, GDPR consent, GDPR e-learning, gdpr guidance, GDPR rights, GDPR training, gdpr training courses, right to access, right to be informed, Staff Awareness, staff awareness programme