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How to Manage Hardware Lifecycles as an MSP

Do you have standard refresh policies on hardware? What about a disposal policy? The life of a hardware device is more than just how long it remains in service. From budgeting and planning to final disposal, there are financial, productivity, and security concerns to address throughout the device’s lifecycle.  Here are some of the areas you need to think about when it comes to managing and … [Read more...]

Cryptomining Attacks: The Silent Killer? 

Toward the end of December 2017, we saw a sharp decline in the number of ransomware variants being produced by cybercriminals. At the same time there was a massive spike in cryptomining attacks.  Read More … [Read more...]

4 Cybersecurity Predictions for 2019

As 2019 approaches and budgets and plans get finalized, I like to take stock of what cybersecurity trends may emerge in the coming year. Cybercriminals constantly evolve—as does technology—so it’s important to periodically take stock of the current threat and security landscape. Today, I want to emphasize four predictions for the coming year.  Experts will emphasize users and risk Read More … [Read more...]

Scheduled Network Maintenance: How Does It Affect Your Customer’s Business

As a managed services provider (MSP) it is your responsibility to manage and maintain not only the endpoints on your clients’ networks but also the networks themselves. This may not be terribly important for very small businesses, especially if they are just starting out. However, as your clients grow and add things like VOIP and guest WIFI, the need to optimize and maintain network … [Read more...]

Network Planning and Design

A company’s IT network is the backbone of its business as it connects all its computers and related devices together, allowing staff to work more efficiently across the organization. With something so mission-critical it’s crucial it is designed and set up properly. If you’re wondering how to design a network, this blog aims to help you understand the basics of good network infrastructure … [Read more...]

MSPs: Seize the Speed of IOT Change

In the IT industry, we tend to talk about technology advances long before they become viable. We discuss their benefits, how they will change our lives or businesses for the better, and how we need to prepare for them. Then one day, we realize the technology is available but somehow not everyone is prepared for it—despite all the anticipation. And that’s when the rush to catch up begins, and in … [Read more...]

Thinking Outside the Backup Box Part Two: Going Cloud First

In part one of this blog series, we went over the history of backup appliances and their downsides in today’s environment. Proprietary backup appliances—dedicated hardware used for aggregating and pushing backup data to the cloud—were meant to solve problems with cloud-based backup, mostly around slow transfers over limited-bandwidth networks. When cloud backups first became viable, network speed … [Read more...]

“Testing, testing, 1,2,3 …”

New Year’s resolutions take many forms. From regular exercise, to less screen time, to better habits in your IT work life, there is no shortage of advice. In the category of better IT habits is that old chestnut about testing backups. Everyone knows they should do it, and many write about it. But how many actually do it?  Read More … [Read more...]

Don’t Let Nefarious Chinese Threat Actors Ruin Your Holiday

This holiday season, it’s more important than ever to remember your cyberhygiene basics to help keep the bad guys out. Read More … [Read more...]

The Email Security Education Series: The Basics

In my … [Read more...]