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Image-Based Backup Isn’t Best for MSPs

In an earlier post we discussed the business disadvantages of relying on image-level backup for your MSP data protection service. If you’re not familiar with the downsides of traditional image-based backup, check it out. In this post we’ll discuss the technical disadvantages of image-based backup, and how the SolarWinds® Backup architecture is different.  Read More … [Read more...]

Remote Monitoring and EDR: Better Together

Some things just work better together. Peanut butter and chocolate. Laurel and Hardy. Ginger Rogers and Fred Astaire. Baseball and hot dogs. Apple pie and Chevrolet®. And now, SolarWinds® RMM and Endpoint Detection and Response (EDR). Read More … [Read more...]

Choosing the Right Antivirus Solution for Your MSP: Four Things to Consider

When purchasing an antivirus solution for your managed service provider (MSP) business, it’s important to consider the individual requirements of your MSP to understand which features or components you should be prioritizing in your search. Although different MSP antivirus solutions are all theoretically designed to serve the same purpose, they will likely have extremely varied approaches. This … [Read more...]

How to Effectively Use an Email Spam Filter Service

Email is a must-have channel of communication for today’s business teams. While you and … [Read more...]

NCSAM: Responding to and Recovering from Threats as They Arise

In our previous post for National Cybersecurity Awareness Month (NCSAM), we talked about detecting threats. As threats have changed, particularly during the past year, having the right tools and processes in place to detect threats as they arise is crucial for maintaining a strong security posture.  Read More … [Read more...]

6 Cybersecurity Tips for Business Email

According to … [Read more...]

October 2020 Patch Tuesday—Smaller than usual, but some systems need patching now

This October Patch Tuesday is the first batch this year that fixes less than 100 vulnerabilities. But don’t be fooled by that, as there are several in this group that do warrant your attention. This month Microsoft fixed a total of 88 vulnerabilities, with 11 marked as “Critical,” and the rest “Important” with one “Moderate” exception. Pay special attention to the “Important” ones I cover this … [Read more...]

NCSAM: Detecting the Latest Cyberthreats

Last week, we talked about preparing your customer environments and preventing threats from even reaching devices or accounts in the first place. You need this solid foundation to keep customers safe.  But security isn’t static. A decade ago, you may have been able to just put up a firewall and use AV alone, then call it a day. Viruses were typically just nuisances, rather than major … [Read more...]

5 Excellent Benefits of Using a Network Topology Tool

In the digital era, modern businesses rely on technology and connectivity in such a way that even a minor network issue can halt productivity and incur significant costs. If one of the customers of your managed services provider (MSP) experiences a network issue as described, they will be left frustrated and may potentially even consider taking their business elsewhere. Read More … [Read more...]

Cybersecurity Best Practices: A Guide for MSPs and Enterprises

MSPs handle large amounts of sensitive data, which is why cybercriminals view them as good potential targets. To adequately protect this sensitive data from today’s sophisticated attacks, it is crucial that MSPs leverage cybersecurity best practices to ensure the safety and security of their own systems and their customers’ systems.  Read More … [Read more...]