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Google’s Nest fiasco harms user trust and invades their privacy

Technology companies, lawmakers, privacy advocates, and everyday consumers likely disagree about exactly how a company should go about collecting user data. But, following a trust-shattering move by Google last month regarding its Nest Secure product, consensus on one issue has emerged: Companies shouldn’t ship products that can surreptitiously spy on users. Failing to disclose that a product can … [Read more...]

What’s the real value—and danger—of smart assistants?

You’ve heard them called virtual assistants, digital personal assistants, voice assistants, or smart assistants. Operated by artificial intelligence, technologies such as Siri, Alexa, Google Assistant, and Cortana have become ubiquitous in our culture. But what exactly do they do? And how seriously should we take them? While all the tech giants want us to use their smart assistants all the … [Read more...]