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SNMP Monitoring and Management

<p>As a managed services provider (MSP), you need fast, remote access to your customers’ networks and accurate insights into their infrastructure—enter Simple Network Management Protocol (SNMP).&nbsp;</p> Read More … [Read more...]

Data Deduplication Overview

<p>Backup technology has seen a huge number of advancements over the past couple of decades, but few have been as significant as the development of data deduplication. Data deduplication, which removes duplicates of data entries to save storage space, has been around in some form since the 1970s. At that time, redundant data was identified by clerks who went through data line by line, … [Read more...]

IT Infrastructure Monitoring

<p>IT infrastructure monitoring is the unsung hero of the modern workplace. It’s a hero because it sustains our technology systems in ways that allow them to function continuously, reliably, and seamlessly. It’s unsung because most employees don’t notice it, so long as the technologies they rely on continue to work without interruption.&nbsp;</p> Read More … [Read more...]

Converged IT Infrastructure Overview and Benefits

<p>The history of converged systems proves everything old becomes new again. The most popular data management systems started out as single, unified mainframes before the prevailing trend shifted and data management became decentralized in the 1980s and 1990s. In 2008, Oracle reinvigorated the converged infrastructure era when it debuted its HP Oracle Database Machine—and managed services … [Read more...]

AD vs. LDAP: What’s the Difference?

<p>For managed services providers (MSPs), Active Directory (AD) and Lightweight Directory Access Protocol (LDAP) are kitchen sink terms. So common and familiar are they that we rarely bother to discuss their functions and how to use them most effectively. This is unfortunate, if for no other reason than the fact that AD and LDAP are critical to all the work that we do as IT experts—within … [Read more...]

How Does Ransomware Spread?

<p>Today’s managed services providers (MSPs) face an increasingly sophisticated cybercriminal landscape. As the Internet of Things (IoT) and BYOD policies grow in popularity in the workplace, and as business networks become more complex, MSPs trusted with the security of their customers’ networks need to stay ahead of the curve when it comes to bad actors and the types of malware they … [Read more...]

SLA Management Overview

<p>Service level agreements (SLAs) are a list of objectives, services, and responsibilities a customer can expect suppliers or managed services providers (MSPs) to provide. SLAs also include metrics for measuring the accuracy and extent to which MSPs provide those services as well as potential penalties if the levels of service specified by the agreement aren’t maintained. While SLAs are … [Read more...]

How Do You Prevent Ransomware?

<p>Ransomware is no joke. This highly invasive cybersecurity threat has grown exponentially and is now considered one of the most dangerous and prevalent internet-based attacks. A recent report from Cybersecurity Ventures predicts that by the end of 2019, there will be a ransomware attack on businesses every 14 seconds, resulting in upwards of <a … [Read more...]

What is Two-Factor Authentication?

<p>2019 was a banner year for cybersecurity threats in both quantity and complexity. In the first half of the year alone, data breaches <a href="https://us.norton.com/internetsecurity-emerging-threats-2019-data-breac…; target="_blank">exposed 4.1 billion sensitive records</a>, and more hackers have levied successful attacks against “unhackable” systems like Apple’s … [Read more...]

What is Two-Factor Authentication?

<p>2019 was a banner year for cybersecurity threats in both quantity and complexity. In the first half of the year alone, data breaches <a href="https://us.norton.com/internetsecurity-emerging-threats-2019-data-breac…; target="_blank">exposed 4.1 billion sensitive records</a>, and more hackers have levied successful attacks against “unhackable” systems like Apple’s … [Read more...]