SolarWinds MSP Named a Leader in 2018 G2 Crowd Grid Report

https://www.solarwindsmsp.com/?utm_medium=pr&utm_source=globenewswi… MSP has been named a leader in the 2018 G2 Crowd® Grid® Report. Reviewers gave either four- or five-star ratings for both SolarWinds® RMM (84%) and SolarWinds Backup (89%). Read More … [Read more...]

SolarWinds MSP Enhances Risk Intelligence with Expanded Data Breach Risk Scan

SolarWinds MSP has today announced it has enhanced its SolarWinds® Risk Intelligence offering with an Expanded Data Breach Risk Scan (ExDBRS), helping users better discover and identify risks from security vulnerabilities stored on endpoint devices, and enhancing regulatory compliance capabilities.  Read More … [Read more...]

Why standardizing on backup could help your MSP business

Data protection is crucial in the era of ransomware, hackers, and other threats and backup is one our key frontline defenses. There are hidden costs of backup software for companies, however for service providers, this burden can be even heavier. Unlike in-house IT pros responsible for protecting their own organization, MSPs must think about the recoverability of dozens of businesses. This not … [Read more...]

SolarWinds MSP Launches MSP Institute

SolarWinds MSP has announced the launched its MSP Institute, a playbook for managed service providers (MSPs) designed to provide training and tips through business, sales, marketing, and technical tracks from experts and industry leaders. The MSP Institute consists of webinars, videos, and podcasts—with tracks on go-to-market strategies, advice on how to build and manage a successful sales team, … [Read more...]

SolarWinds MSP Launches MSP Pulse Benchmarking Tool for MSPs

 MSP Pulse, a benchmarking tool Read More … [Read more...]

Is Your Team Ready to Go to Market?

Once you’ve established which managed services programs you’re providing, you need to ensure you and your team are actually ready to SELL them successfully. In her MSP Institute Business webinar, Stefanie Hammond, sr. channel sales specialist at SolarWinds MSP, provides a checklist of items and activities that you, as a business owner, need to review to ensure you’re ready to go to market. Read … [Read more...]

Best Practices for Operational Success—NOC vs Service Desk 

In the latest MSP Institute business webinar, Jamie Smith, SolarWinds MSP’s senior director of sales engineering, looks at the roles that service desks and network operations centers play in your organization and which one is best for your business. Here’s a brief summary of the key things you need to look out for with both systems. 1. Network Operations Center (NOC)  Read More … [Read more...]

Increasing Sales Through Marketing Success

As a for-profit business, you’ve clearly assessed a need for your services and figured out a way to meet it, all while still making money. To help ensure people understand your intentions and to make certain you start off on the right foot, there are three basic components you need: the correct message, market comprehension, and appropriate media usage.  The message Read More … [Read more...]

9 Advantages to using Remote Support tools for an IT Support Company/Consultant

If you’re a hard pressed IT Support Company there are many advantages to Remote Support which can bring huge benefits to your business (and your life). Read More … [Read more...]

Announcing MSP Institute: Our Closely Guarded MSP Business Playbook

Running and growing an MSP business can be challenging, but it’s much harder to run one alone, without peers and mentors to guide you.  You may ask yourself, “Should I try this sales tactic or that one? When should I start marketing? Should I hire a salesperson? How should I compensate a salesperson fairly while still taking home a profit?” Without someone showing you the way, answering these … [Read more...]