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Tracking an email by subject

Last week, we received a support call from a customer who needed to spot mailboxes that had stored, sent or received emails with a specific subject li... Continue reading … [Read more...]

Track an email by subject

Last week, we received a support call from a customer who needed to spot mailboxes that had stored, sent or received emails with a specific subject li... Continue reading … [Read more...]

Exchange Online incident #EX17698 may impact Promodag customers in Office 365 or Hybrid mode

A service degradation issue has been detected in Exchange Online on Tuesday, April 1: The Get-MessageTrace command that Promodag Reports uses to creat... Continue reading … [Read more...]

How to measure email response time

Another FAQ is how to get an email response report to check whether Customer Care or Sales agents actually meet the corporate Service Level Agreement ... Continue reading … [Read more...]

What is Microsoft Excel? What are the strengths of this software?

The very first version of Excel was released in 1985 and has evolved over the years by incorporating new features and innovations. Running on PCs, Mac... Continue reading … [Read more...]

What is Microsoft Outlook? Why use it?

Part of the Microsoft Office suite, Outlook is primarily an email client. However, it also offers other features to facilitate the work and organizati... Continue reading … [Read more...]

Office 365 Online Services and Tools for Professionals

Overview of Office 365 Online Services Fostering collaborative work in companies, Office 365 is characterized by its many features and particularly it... Continue reading … [Read more...]

Office 365 Pack Subscription Features and Benefits

What are the features of the Office 365 subscription pack? The Microsoft Office 365 suite has been designed to meet the expectations of many professio... Continue reading … [Read more...]

How to track email sent to a specific SMTP domain

A frequently asked question is how to display all emails sent to one or more specific SMTP domains, for example non-business related domains such as G... Continue reading … [Read more...]

Professional use of Office 365 Frequently mentioned obstacles

Office 365: What barriers for users? Office 365 has attracted many businesses, small and large, since it was launched. This tool integrates the Cloud ... Continue reading … [Read more...]