Taking the Fear Out of Backup and Recovery

There is an old combat adage, often associated with the U.S. Civil War, that describes warfare as "long periods of boredom punctuated by moments of sheer terror.” While, thankfully, I have no direct combat experience, I can see parallels (on a much smaller scale) with the world of backup.  Read More … [Read more...]

Verifiable Disaster Readiness

<p>It’s not easy to prove a negative—how many IT disasters did you save your customers from last year? How much downtime did they <i>not</i> experience? How much data did they <i>not</i><b> </b>lose to a ransomware attack?&nbsp;</p> Read More … [Read more...]

Goldilocks and the Three Backup Products

In a … [Read more...]

Data Protection Requires Breadth and Depth 

<p>In <a href="https://www.solarwindsmsp.com/blog/selling-backup-what-leading-msps-do-…; target="_blank">an earlier post</a>, we shared some tips and tricks on how to effectively sell data protection, and one key concept is matching your offering to different customer needs and budgets. It makes sense—some customers are only willing to pay for the minimum amount of … [Read more...]

Data Protection vs. Backup: What’s the Difference?

According to online marketing service SEM Rush, the keyword “backup” is searched more than 49,000 times a day, worldwide. Even though backup products have been around for decades, it’s still a hot topic based on searches for information about server backup, workstation backup, mobile device, and cloud backup.  Read More … [Read more...]

Donuts Are Delicious . . . and Powerful!

With https://en.wikipedia.org/wiki/National_Doughnut_Day">National Donut Day taking place last week in the U.S., we at SolarWinds MSP have had donuts on our minds. But not just the tasty, sugary, fried kind. We’re also busy incorporating donut charts into our product interfaces.  Read More … [Read more...]

Three Key Reasons to Sell Data Protection to Your Customers

One of the first questions many managed services providers (MSPs) ask is why should I even be selling data protection or backup in the first place? It’s true there's lots of competition out there already; there are plenty of services online, and there are plenty of other vendors. In fact, your customers might even have a backup solution already in place, and yet you're supposed to go in there to … [Read more...]

Backup Problems? Meet Backup Solutions!

<p>Data protection can seem like a routine thing. As an IT professional, you understand its importance but problems can still arise when working with your customers to ensure they have the protection that you know they need. That’s why we asked five award-winning MSPs to share their solutions to common problems.&nbsp;</p> <p>Service providers from five different regions of … [Read more...]

Why Ransomware Is a Business Continuity Issue

Everyone has seen the headlines: Ransomware shuts down a city government, or Read More … [Read more...]

Thinking Outside the Backup Box Part Two: Going Cloud First

In part one of this blog series, we went over the history of backup appliances and their downsides in today’s environment. Proprietary backup appliances—dedicated hardware used for aggregating and pushing backup data to the cloud—were meant to solve problems with cloud-based backup, mostly around slow transfers over limited-bandwidth networks. When cloud backups first became viable, network speed … [Read more...]