Image-Based Backup Isn’t Best for MSPs

In an earlier post we discussed the business disadvantages of relying on image-level backup for your MSP data protection service. If you’re not familiar with the downsides of traditional image-based backup, check it out. In this post we’ll discuss the technical disadvantages of image-based backup, and how the SolarWinds® Backup architecture is different.  Read More … [Read more...]

MSPs Need More Than Image-Based Backup

In the data protection world, it’s generally accepted wisdom that image-based backups are the industry standard—and they’re the only way to go for those who are serious about recoverability. File- and folder-based backup products are often seen as sufficient only for consumer/home use or for small businesses that don’t mind lengthy downtime when problems arise.  But what if there was a better … [Read more...]

Data Protection Pitfalls of Working from Home

The past few months have been trying, to say the least. In the midst of dealing with so many changes and disruptions, many have also experienced the pitfalls of a local-only backup strategy. While managed services providers (MSPs) have focused on setting up employees to work from home, ensuring system access, and working to secure newly remote endpoints, they may have also come to realize the … [Read more...]

Document and Demonstrate Your Value with Reporting

Many MSPs deal with business-owner customers for whom tech is not a core competency. These customers may have trouble understanding and appreciating all the value you deliver as their IT services provider. One way to keep the value of your services front and center is to provide regular reports that document the status of their data protection service. Reporting is also a critical tool for your … [Read more...]

Don’t Worry—Be Certain, with Backup Recovery Testing

There’s a natural human tendency to put things off. When you’re as busy as the typical managed services provider (MSP) (responding to customers, working to gain new ones, and dealing with the day-to-day management of multiple IT infrastructures), it’s especially easy to postpone things that are time consuming or tedious—things like testing your backups.  Read More … [Read more...]

One Backup, Many Recovery Options

Not all data recoveries are created equal. But the best backup software should allow managed services providers (MSPs) to be ready for any or all of them.  Read More … [Read more...]

Time-Saving Tips to Improve Backup Efficiency

Cloud-first data protection products like SolarWinds® Backup make it easy to quickly begin basic backup tasks. The inclusion of preconfigured cloud storage and a hosted, web-based management console help get you off to a fast start. However, there are additional time-saving features designed to help you gain efficiency and work smarter. This post discusses four of these less-obvious—but … [Read more...]

Who hates shopping (for backup software)?

<p>Shopping isn’t everyone’s favorite activity. And even those who enjoy shopping would most likely rather be perusing something fun—like a new car, new favorite pizza place, or new gaming system—rather than something as dull as backup software for your managed services provider (MSP) or business.&nbsp;</p> Read More … [Read more...]

Is Backup Wasting Your Time and Costing You Money?

<p>There’s an old adage that “time is money,” and nowhere is this truer than in the world of managed IT service providers. When you sell professional services and expertise, every wasted minute is a lost revenue opportunity.&nbsp;</p> <p>How many hours are you wasting on a needlessly complex backup setup? Here are some things to consider:</p> Read More … [Read more...]

Take a Flexible Approach to Data Protection This Year

<p>The new year means it’s time to take a fresh look at the state of your data protection. Sure, you take backups—but how confident are you that your customers’ data is truly protected and quickly recoverable in the event of a ransomware attack, disaster, or user error? And how many hours are you spending every week to maintain the status quo?</p> Read More … [Read more...]